Privacy Policy

Introduction

Compare Estate Agents ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect and process your personal data when you use our website at compareestateagents.com (the "Site").

We are registered in England and Wales and our office is at [Your Address]. For the purpose of UK data protection laws, we are the data controller.

Information We Collect

We may collect and process the following data:

• Information you provide by filling in forms on our Site, including your name, address, email, and phone number
• Property details when you use our comparison service
• Records of correspondence if you contact us
• Details of your visits to our Site and the resources you access

How We Use Your Information

We use your information to:

• Provide our estate agent comparison service
• Match you with suitable estate agents
• Improve our services and website
• Send you service-related communications
• Respond to your queries

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance when you use our services
• Legitimate interests in running and improving our business
• Your consent where specifically requested
• Legal obligations under UK law

Data Sharing

We may share your information with:

• Estate agents when you request comparisons
• Service providers who help us operate our website
• Professional advisers and regulatory authorities

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.

Your Rights

Under UK data protection laws, you have rights including:

• The right to access your personal data
• The right to correction of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Contact Details

Questions, comments, and requests regarding this privacy policy should be addressed to:

Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO's address is: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113.